RECRUITMENT & SELECTION: Getting it right!

‘Questions are never indiscreet. Answers sometimes are.’ - Oscar Wilde

PROGRAM OVERVIEW

Duration:           1 - 2 days (tailored program)

Investment:      GROUP RATE APPLIES (maximum group size 14 - larger
                          group sizes and/or multiple program delivery to be negotiated)

Introduction/ Descriptor: 
Recruiting the right people for the right jobs is a crucial yet often under-rated task in the workplace.  The skills shortage in Australia means that employee retention has become a critical challenge for employers. So just how do you go about attracting ‘the cream’ from a limited resource pool into your organisation?
This workshop provides a strategic view of recruitment & selection: attracting talent and making sure the best people are chosen to suit your sustainable business requirements. Done effectively, this will ensure the right staff with the right skills and attitude are obtained and retained!  The surprisingly massive cost of losing staff is also exposed.

The program explains good practice tools and techniques for the entire R&S process, from analysing the position vacancy or opportunity within an organisation, the interview process, and selecting the best person for the job.  Participants will produce ‘real’ job ads, receive various takeaway tools to use in the interview process, and participate in various practical exercises to experience and refine their recruitment & selection skills.


Topics covered include:

• Legislative overview for the R&S process – EEO, anti-discrimination, OH&S
• The Merit Principle
• Diagnose recruitment strategies to ensure that recruitment decisions strengthen retention 
• Use job analysis and design to ensure that the job/position description for a role is clearly defined and appropriate to the needs of the business 
• Costs of Recruitment: understand the real, total cost of turnover and the impact on the workforce 
• The Interview
  • Develop and use relevant interviewing processes and practices to find the best person 
  • Questioning techniques
  • Panel interviews V one-on-one
  • Concluding the interview – and asking the critical question
• The Art of Reference Checking
• Resume analysis – what to look for! (research suggests that up to 40% of resume content is usually false!)
• Position Description (P.D) analysis and development
• Advertising the position – key parts of a job advertisement
• Technology in recruitment
• Communicating with applicants – successful and unsuccessful
• Post Interview processes: providing feedback to applicants (successful and unsuccessful)

Who should attend:
- Personnel entering (or wishing to enter) the field of recruitment & selection.
- Supervisors (from any level or background) and HR personnel wishing to refine their knowledge of the interview
  and recruitment process.
- Line managers, team leaders, supervisors: Anyone responsible for the recruitment of staff.

Format / Program structure:
Highly interactive program involving experiential exercises, practice sessions, group activities and participant self reflection on current organisational recruitment protocol and practices.