REWARDS & RECOGNITION FOR RESULTS:  Keeping Employees Engaged!

“People often say that motivation doesn't last...Neither does bathing - that's why we recommend it daily.” - Zig Ziglar
“The deepest principle in human nature is the craving to be appreciated.”- William James

PROGRAM OVERVIEW

Duration:          1 day

Investment:      GROUP RATE APPLIES (maximum group size: 14 - larger group
                          sizes  and/or multiple program delivery to be negotiated)

Introduction/ Descriptor: 
This program exposes the massive benefits of effective rewards and recognition in the workplace.   Participants uncover the benefits of engaged personnel and how this achieves greater productivity, higher levels of staff retention and enhanced, sustainable business results.  All forms and types of rewards and recognition are explored, complemented by four very interesting theoretical concepts that underlie human behaviour and ‘motivation’. 

Statistics and research findings in this field of management will shock many.  Participants will discuss key motivators (and de-motivators!) and learn strategies for utilising them in the workplace.  A key part of the course delves into the art of providing feedback - how this often poorly executed skill can actually empower supervisors and managers for superior results when delivered effectively.  

Topics covered include:

• Appreciating the direct link between recognition and performance
• Understanding terminologies: recognition, reward, award and incentive
• Understanding motivation – the ‘internal engine’
• Four key theoretical concepts on human motivation and how they apply
• Money as a Motivator?
• Determining motivators of individual staff members/ teams
• Exploring ideas for incentives & motivators
• Personal, written, electronic praise and recognition
• Private versus public recognition
• Intangible versus tangible recognition
• Formal versus informal recognition
• Group rewards
• ‘FATP’® principle of reward programs
• ‘GWATS’® principle of recognition
• Understand the power of positive feedback - formal and informal  

Who should attend:
This program is targeted to anyone responsible for managing others...any level people manager or supervisor.  Generally supervisors, team leaders and middle managers form the bulk of participants, however employees moving into such positions will also benefit greatly from this program.

Format / Program structure:
Highly interactive workshop that includes group discussions, practical activities exercises, self reflection and discovery, and skills practice sessions.