COACH THE COACH: Train the Trainer with a Twist!
“Learning is not a spectator sport.” D. Blocher
PROGRAM OVERVIEW
 Duration: 1 day
Investment: GROUP RATE APPLIES (maximum group size: 14 - larger group sizes
and/or multiple program delivery to be negotiated)
Introduction/ Descriptor:
This program is designed to provide supervisors, managers and team leaders with the skills and knowledge to plan and deliver effective coaching in the workplace, both one-on-one and small group facilitation. It is premised in learning and theory behind effective coaching and training, providing a highly practical review of principles that apply when dealing with people at work. The program deviates from the more traditional Train the trainer designed purely for professional trainers in the art of developing and delivering formal training sessions.
This program explores the learning styles and needs of adults, planning and developing different types of coaching and training, and delivering effective one-on-one coaching.
Topics covered include:
- Types of training skills and attributes of an effective trainer
- Exploring exactly what makes workplace training effective
- Appreciating different learning styles
- Principles of Adult Learning
- The reactions to change
- Coaching – an essential training ingredient
- Application of the ‘iEDDF’™ model of coaching
- Ordering/Directing – Requesting - Suggesting
- Understanding and appreciating the barriers to learning
- The art of listening and applying empathy
- Questioning techniques
- Utilising variety in coaching and training activities
- Giving feedback: the power of positive reinforcement.
- Developing a training session priority plan
Who should attend:
This program is targeted to any level of employee responsible for coaching and/or training others on the job. Generally supervisors, team leaders and middle managers form the bulk of participants, however employees moving into such positions will also benefit greatly from this program.
Format / Program structure:
Highly interactive day that includes experiential and practical activities and group discussions and analysis.
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